SPEX CertiPrep :: Total Customer Satisfaction Survey

Total Customer Satisfaction Survey

SPEX CertiPrep is an ISO 9001 certified manufacturing facility. As part of our certification, we are required to maintain records of customer satisfaction and feedback. Please help us by completing this short survey below. You may return to this site as many times as you like to submit additional feedback.

Keep in mind that your comments and suggestions are very important to us. We continually strive to meet all our customer needs and keep you satisfied with our products and services.

Did you order:

Directly through SPEX CertiPrep
From an international dealer
From Fisher Scientific

Please complete the following information

About You - Required Fields

First Name:

Last Name:

Company:

Address: (to recieve thank-you gift)

Phone:

Date of Last Order:

Enter our Sales Order Number:

Rate your experience

Please rate your experience with SPEX CertiPrep on the following criteria. Click on the drop down menu to choose your rating: 1 (lowest) to 8 (highest).

Timeliness of Replies to your inquiries

Customer service/ salesperson's attitude and assistance

Salesperson's technical knowledge

Availability and variety of products

Quality and certification of products

Value for price paid

Promptness and condition of shipment

Overall purchase experience with SPEX CertiPrep

Would you recommend SPEX CertiPrep?

Yes
No

Additonal Comments/Requests (optional)